5 reasons to choose an online/digital first GP

In recent times it has been frequently in the news that large groups of people in the Netherlands cannot register with a general practitioner. Vektis even indicates that there are hundreds of thousands of people who have health insurance, but no regular GP. The government and healthcare institutions are working on various ideas to provide a solution to this ever-growing problem, but not every solution is always easy to implement. This means that we have to think more out-of-the-box and be open to innovative and innovative services and products.

One of the reasons why shortages are emerging has to do with an evolving patient. People are used to immediate support from sectors other than healthcare, which is called instant gratification. The patient is increasingly turning into a healthcare consumer. She is used to being able to communicate quickly and to be helped immediately. All this in combination with a high level of customer service. The question is therefore whether the current problem of scarcity can be solved by doing what we have always done. We can disapprove of any changes in healthcare, but if the client expects something different, isn't it time to move forward?

At Cory.Care we see an online (omni channel) general practice as a way to contribute to the shortages and offer people without a general practitioner the opportunity to receive care. It is a solution that is different from what we are used to, but also fits in with developments in the current world. For us, these are the 5 most important reasons to choose an online general practice for anyone without a GP:

1. You can register immediately

Due to the various patient stops in the Netherlands, it is often not possible to register with a general practitioner in your own area. Registration is possible at an online general practice such as Cory.Care. It is important that there is a physical location of a Cory.Care partner practice near your home. Registration with Cory.Care is done as it would be with any other organisation. You enter your details on the website. We will then call you to discuss registration and see whether an online general practice suits you.

2. You can be helped immediately

Technology offers the opportunity to optimise certain processes. Because we work with a chat environment in the Cory.Care app, it is possible to chat directly with our medical team. It's basically like using WhatsApp. You send a message by opening a session and you will be helped with your concerns through asynchronous chat. This setup limits the waiting time to a few minutes, so we can get started right away to help you.

3. A lot can be solved digitally

Our own experience and that of other online GP practices shows that 90% of concerns can be resolved via chat, video calling and the correct application of technology. 76% of Dutch people go to Google when they are concerned about their health. The outcome offered there does not help to alleviate anyone's concerns. Often even the opposite. By chatting and video calling with our medical team, many of these concerns can be resolved immediately, without the need for a physical consultation. Something for which you often physically visited the doctor. This way your worries are quickly taken away and you have time for the fun things in life. The challenge for us is to build a good relationship and trust with the patient and not just do the easier consultations. We have built a well-functioning system for this, such as digital collaboration with medical specialists from the hospital without deducting from the deductible.

4. Integrating technology for more time and convenience

Technological progress offers many new possibilities. At Cory.Care we have chosen to build an open platform. This way we can quickly switch and make various connections with solutions from other healthcare innovators and thus build a solution that offers clients and healthcare professionals more time and convenience. Processes can be optimised, administration can be eliminated and unnecessary travel and waiting times can be limited. The current version of the Cory.Care app is just the beginning of what technology has to offer. Every day we work with partners and our team to improve the app and our platform. As a result, you can expect more functionality, service and solutions now and in the future that will make your life easier and help you improve it