What is different with an online GP practice?

In addition to the benefits that an online GP offers, there are also things that are different. However, how these points are experienced is very personal. As Johan Cruijff would say: every disadvantage has its advantage. This depends on the preferences and expectations that someone has regarding care. The following points are interesting to look at in more detail and provide an answer to the question: how does an online general practice work?

1. Other form of contact

Many care questions at Cory.Care are handled via chat or calling. If more contact is necessary, it is possible to make an appointment with the doctor via video calling. The doctor will always do his best to make communication as personal as possible. Although online contact is different from physical contact, it does offer advantages. Some people experience the chat as less personal, but others find online care to be the most personal form of care, because you can be in constant contact and take more time for a care question.

2. Sometimes a visit to a physical GP is necessary

An online GP means that many questions can be solved digitally, up to 90%. However, some questions or inquiries cannot be handled digitally. In that case, you can go to a general practice that is affiliated with Cory.Care. These practices are located at various locations in the Netherlands. Cory.Care is working hard on connecting new physical locations, so keep an eye on the website.

3. Skills with a smartphone

Nowadays, mobile phones have become indispensable. Yet there are people who do not have a smartphone or cannot use it properly. The Cory.Care app is designed to be as user-friendly as possible, but some basic skills are required. For example, you should be able to log in, send a chat and possibly make video calls. This can be a challenge for people who are not good with a smartphone.

4. Expectations

Digitalization and technology make many things in our lives easier and faster to reach. This sometimes creates an expectation of instant gratification. This expectation can also arise with digital care. However, it is important to understand that healthcare processes take time. A triage nurse must discuss the patient's history with the physician before advice can be given, and physicians must review the medical record and documentation. Online care certainly makes things easier and faster, but care remains care and some things simply take time. For more information about expectations, also read our blog: https://www.corycare.nl/blog/5-redenen-om-te-kiezen-voor-een-online-digital-first-huisarts